The power of info ops for-good campaigns
The term ‘information operations’ – or ‘info ops’ – is usually used in a military context. In more recent times …
Tag: Marketing
Risky Business: How Uncurated Corporate Social Media Streams Will Leave you with a Legal, Ethical and Moral Liability
The term ‘vicarious liability’ usually arises when an employee’s improper actions or behaviours become the responsibility of their Employer. In …
Social Media Customer Service Sins: Why I’m breaking up with Vodafone … Again
I had the misfortune of being a Vodafone customer back in 2010. I couldn’t call people, they couldn’t call me …