• Author
  • Doctoral Candidate: ‘The Jihadi Nudge’ – University of Southern Queensland
  • Professional Speaker
  • Sometimes academic

Nicole is an internationally recognised and trusted authority on navigating national security, crisis and emergency management challenges in an environment of converged threat and risk.

Highly regarded for her military information operations (IO and information warfare) and social media acumen, particularly in open source and social intelligence, digital diplomacy and use of communication technologies in radicalisation and emergencies – Nicole is a regular instructor for and speaker to NATO.

Nicole is a Doctoral Candidate at the University of Southern Queensland, where she is researching the path to jihad. Her thesis ‘The Jihadi Nudge’ is a multidisciplinary body of work that investigates how terrorist organisations use behavioural economics models of choice architecture (or decision science) to radicalise individuals.

Nicole is an Adjunct Lecturer at Charles Sturt University in the School of National Security and Terrorism.

Nicole was an early adopter of using social media for OSINT in the law enforcement, intelligence and later military environments during her time working within the Australian Federal Government. While working with the Department of Defence, Nicole successfully implemented communications strategies for some of Australia’s biggest military acquisition projects in a complex, crisis and issues rich environment.

Her time serving with Australia’s Customs and Border Protection Service (now Australian Border Force) saw her work extensively in passenger air operations and intelligence fields.

Her first book ‘Social Media Rules of Engagement’ was published by Wiley in 2015.

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